Refund Policy

Refund Policy for BigDreamsMarketplace.Com

At BigDreamsMarketplace.Com, we are committed to providing an inclusive home for entrepreneurs while maintaining a simple, hassle-free business environment. Because we offer immediate access to our digital platform and infrastructure, we maintain a strict policy regarding payments.

1. No Refunds

• Subscription Fees: All payments made for the $9.99 monthly subscription are non-refundable. Once a subscription fee is processed, it grants full access to the "Dream Big" unlimited listing features for that billing cycle.

• Revenue Sharing: The 10% commission taken from successful sales is non-refundable, as it covers the costs of the technical infrastructure, hosting, and security provided for that transaction.

2. Digital Services

• As a digital marketplace, the services and access we provide are delivered immediately upon payment or transaction. For this reason, we do not offer refunds once a vendor has utilized the platform's features or completed a sale.

3. Subscription Cancellations

• Vendors have the freedom to manage their business as they see fit. You may cancel your $9.99 monthly subscription at any time through your vendor dashboard.

• Upon cancellation, you will continue to have access to the subscription features until the end of your current paid billing period, but no prorated refunds will be issued for unused time.

4. Vendor Responsibility

• Vendors are responsible for managing their own product listings and customer interactions. Decisions made by a vendor to close their store or remove products do not entitle the vendor to a refund of previously paid fees.

5. Commitment to Peace

• Our goal is to ensure a place of peace for all members of our community. If there is a technical error on our part regarding a double-billing or an incorrect charge, please contact our support team so we can resolve the issue promptly and fairly.

By utilizing BigDreamsMarketplace.Com, you acknowledge and agree to this No Refund Policy as part of our mutual partnership in your business growth.